Refund policy

Refund & Exchange Policy

At Banarask Online, customer satisfaction and trust are our top priorities.

Exchange Policy

We provide only replacement/exchange in the following cases:

- Wrong product received
- Damaged product received during delivery

If you receive a wrong or damaged product, please contact us within 07 days of delivery with complete details.

How to Request an Exchange

Customers must share:

- Order ID / Invoice
- Product photos
- Damage or wrong product proof
- Unboxing video (recommended)

You can contact us through:

- Email: kshamabp@gmail.com
- WhatsApp Support

No Refund Policy

We do not provide refunds once the order has been placed and delivered.

Cancellation Policy

Orders cannot be cancelled after shipping.

Important Note

Products must be unused and in original packaging for exchange approval.

Banarask Online reserves the right to reject exchange requests if proper proof is not provided.

Customer Support

For any issue related to your order, please contact us with complete details through Email or WhatsApp support.

“Aap ka trust hamari pahli jarurat hai.” 🙏

Thank you for shopping with Banarask Online.